Returns & Exchanges
Alpinestars is committed to your satisfaction and offers a 30-day return policy for all unworn gear in its original packaging. If your purchase does not meet your performance expectations, we provide a streamlined process for returns and size exchanges.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original boxes with all tags attached, ensuring the gear is securely packed to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing